Use the History tab to find out the current status of your payment request, go to Reporting>History and select the option "Request" from the top right hand corner. The statuses below will help you manage and track each of your payment requests.
Pending: The request has been created but no further action has been taken.
Emailed: The request has been emailed to the contact associated with it.
Viewed: The contact has read the email and clicked the link provided.
Submitted: The contact has submitted a payment in response to this request.
Paid CC: This request has been paid
Paid ACH: This ACH has been paid
Returned: The payment associated with this request has returned and will require further action.
Expired: This request has expired before a payment could be submitted.
Sent to Paper: This request has been taken to paper.
Opt Out: The contact has chosen to opt-out of this request and future requests.
Failed: The payment associated with this request could not be processed and will require further action.
Sold Out: This request has been closed and payments will no longer be accepted.
Submitted ACH via Mobile: The contact has submitted an ach payment via mobile phone camera.
Resubmit ACH: The system is attempting to resubmit returned ACH transaction.
Refunded CC: Credit Card payment has been refunded.
Check Mailed: The contact has not accepted payment after two days by email, a physical check has been mailed.
Paid By Check: Update in details to show check has been cashed