To process a transaction in the virtual terminal 'Email', 'First Name' and 'Last Name' are required. To avoid entering this information with each transaction use the 'Default Contact Settings' located in Basic Settings options. These settings allow you to set a default contact email, name, or reference ID to be used in a virtual terminal and can be overwritten if needed when running a transaction. The option to use the default contact is found when creating a virtual terminal.
Below is an example of a 'Default Contact' being used in combination with the "hide mode" to minimize entering data when processing a payment. See more information on creating a virtual terminal.