If you would like to provide a refund to your customer for a Credit Card payment made to you, you may easily return funds
1. Click the Reporting -> History page tab in the left-hand menu.
2. Look for the transaction you would like to refund and click view to open the transaction details window.
3. Click on the Refund Payment button to expand the refund menu.
4. You will be asked to confirm that the refund amount will be credited back to your customer.
5. The status will also change to refunded.