Correcting Exceptions

Exceptions are deposit items that are removed from funding due to issues related to image quality or other information that prevented normal deposit during scanning process. Exceptions are displayed in red on your deposit reports.

The deposit Exceptions Tab, located in your interface, will provide details on the exception type and the corrective action needed. The feature allows you to sort exceptions, make notations, and classify them as an ‘Open’ or ‘Resolved’ status.

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