In the rare event that an item is returned, you know about it as soon as it happens. The transaction will be marked as returned and will display it with a returned status on your History tab. To get your money for the transaction, we suggest that you:
1. Contact your client to make sure they know that the item returned.
2. You may send a payment request to your client so that they can make their payment.
Note: For more information on transaction tracking, check out our status list.