In the rare event that an item is returned, you will know about it as soon as it happens. The transaction will be marked as returned and will display it with a returned status on your History tab. To view only returned transactions click the ACH Returns Tab on the History page.
To get your money for the transaction, we suggest that you:
1. Contact your client to make sure they know that the item returned.
2. You may send a payment request to your client so that they can make their payment.
What Does My ACH Return Code Mean?
No Account/Unable to Locate Account
Invalid Account Number
Unauthorized Debit to Consumer Account Using Corporate SEC Code
Returned per ODFI Request
Authorization Revoked by Customer
Customer Advises Not Authorized, etc
Check Truncation Entry Return, etc
Branch Sold to Another DFI
RDFI Not Qualified to Participate
Representative Payee Deceased or Unable to Continue in that Capacity
Beneficiary or Account Holder Deceased
File Record Edit Criteria
Improper Effective Entry Date
Amount Field Error
Invalid Company Identification
Invalid Individual ID Number
Credit Entry Refused by Receiver
Mandatory Field Error
Trace Number Error
Routing Number Check Digit Error
Corporate Customer Advises Not Authorized
RDFI Not Participant in Check Truncation Program
Permissible Return Entry
Return of XCK Entry