In the rare event that an item is returned, you will know about it as soon as it happens. The transaction will be marked as returned and will display it with a returned status on your History tab. To view only returned transactions click the ACH Returns Tab on the History page.
To get your money for the transaction, we suggest that you:
1. Contact your client to make sure they know that the item returned.
2. You may send a payment request to your client so that they can make their payment.
What Does My ACH Return Code Mean?
Code
Description
R01
Insufficient Funds
R02
Closed Account
R03
No Account/Unable to Locate Account
R04
Invalid Account Number
R05
Unauthorized Debit to Consumer Account Using Corporate SEC Code
R06
Returned per ODFI Request
R07
Authorization Revoked by Customer
R08
Payment Stopped
R09
Uncollected Funds
R10
Customer Advises Not Authorized, etc
R11
Check Truncation Entry Return, etc
R12
Branch Sold to Another DFI
R13
RDFI Not Qualified to Participate
R14
Representative Payee Deceased or Unable to Continue in that Capacity
R15
Beneficiary or Account Holder Deceased
R16
Account Frozen
R17
File Record Edit Criteria
R18
Improper Effective Entry Date
R19
Amount Field Error
R20
Non-Transaction Account
R21
Invalid Company Identification
R22
Invalid Individual ID Number
R23
Credit Entry Refused by Receiver
R24
Duplicate Entry
R25
Addenda Error
R26
Mandatory Field Error
R27
Trace Number Error
R28
Routing Number Check Digit Error
R29
Corporate Customer Advises Not Authorized
R30
RDFI Not Participant in Check Truncation Program
R31
Permissible Return Entry
R32
RDFI Non-Settlement
R33
Return of XCK Entry