To set up surcharges and convenience fees:
Both Convenience and Surcharge fees can be added and changed by clicking on Settings and if you go to Advanced Settings, then on the right-hand side will be Miscellaneous Settings. You will then be able to select the fee type in the dropdown.
After selecting the fee you would like to input, you can then fill out the amount you would like to charge.
A user can set up convenience fees as well as surcharge fees to add additional one-time fees to each payment collected from your customers. Keep in mind that Convenience fees are a flat fee that apply to both ACH and card while Surcharge fees are a percentages that apply to card only.
Note: A surcharge fee has a maximum of 4% - If you intend to surcharge Visa credit transactions, you must also notify Visa 30 days before beginning to surcharge. Visa notification form
Note: Convenience fees and Surcharge fees will apply to online forms/email requests