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Remote Check Deposit Reporting

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How To View Processed Checks

First, we will start on the linked2pay dashboard. 

On the left-hand side you should see a section titled Remote Deposit, there you will see a Transaction Tab.

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Once on this page you can see all for the checks for the stores you have permissions for, to filter the date range or store use the filter at the top of the page and click Apply Filter. Or if you are looking for a specific batch you can enter the trace number and click Search.

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Use the tab below to filter between your Batches, Checks, Returned Checks, and Checks Marked Exception.

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What Does My RDC Return Code Mean?

Here is a chart that explains all the return codes.

 

Code

Short Name

Overlay Abbreviation

A

NOT SUFFICIENT FUNDS

NSF

B

UNCOLLECTED FUNDS HOLD

UNCOLLECT HOLD

C

STOP PAYMENT

STOP PAYMENT

D

CLOSED ACCOUNT

CLOSED ACCOUNT

E

UNABLE TO LOCATE ACCT

UN LOCATE ACCT

F

FROZEN/BLOCKED ACCOUNT

FROZ/BLOCK ACC

G

STALE DATED

STALE DATED

H

POST DATED

POST DATED

I

ENDORSEMENT MISSING

ENDORSE MISS

I

* IMAGE MISSING (*administrative return)

IMAGE MISSING

J

ENDORSEMENT IRREGULAR

ENDORSE IRR

K

SIGNATURE(S) MISSING

SIG MISS

L

SIGNATURE(S) IRREGULAR

SIG IRR

M

NON-CASH ITEM

NON CASH ITEM

N

ALTERED/FICTITIOUS

ALTER/FICT

O

UNABLE TO PROCESS

UN PROCESSABLE

P

EXCEEDS DOLLAR AMOUNT

EXCEED DOL AMT

Q

NOT AUTHORIZED

NOT AUTHORIZED

Q

*INELIGIBLE (*administrative return)

INELIGIBLE

R

BRANCH/ACCOUNT SOLD

BRCH/ACCT SOLD

S

REFER TO MAKER

REFER TO MAKER

T

DO NOT RE-PRESENT

NOT RE-PRESENT

U

UNUSABLE IMAGE

UNUSABLE IMAGE

V

IMAGE FAILS SECURITY

FAIL SEC CK

W

CANNOT DETERMINE AMT

CANT DET AMT

X

REFER TO IMAGE

REFER TO IMAGE

Y

DUPLICATE PRESENTMENT

DUPLICATE

Z

FORGERY

FORGERY

1

NONCOMPLIANT TIFF

NONCOM TIFF

2

NONCONFORM UCD

NONCON UCD

3

WARRANTY BREACH

WARRANTY BREAC

4

RCC WARRANTY BREACH

RCC BREACH

5

FORGED & COUNT BREACH

FORGED BREACH

6

RETIRED ROUTING NUMBER

RETIRED RT

What is an Exception, and What Do I Do?

Exceptions are deposit items that are removed from funding due to issues related to image quality or other information that prevented normal deposit during scanning process. Exceptions are displayed in red on your deposit confirmation email reports.

The deposit Exceptions Tab, located in your interface, will provide details on the exception type along with the reason. The feature allows you to sort your exceptions and send them to support for instructions on collecting payment. This may include rescanning the check or physically depositing at the bank.

Instructions:

When you see an exception, email the trace number, along with the exception, to support@linked2pay.com. The support rep will let you know when it is okay to redeposit the check or if any other actions will be required.

*Note: do not try to rescan an exception before a team member confirms as that may cause the check to show as a duplicate transaction.

Check Returns

First, we will start on the linked2pay dashboard. 

On the left-hand side you should see a section titled Remote Deposit, there you will see a Transactions  tab.

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Once on this page you can see all of the checks for the stores you have permissions for, to filter the date range or store use the filter at the top of the page and click Apply Filter. Or if you are looking for a specific batch you can enter the trace number and click Search.

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To view returns, click the Returns button.

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Bank Recon Report

Bank Reconciliation report allows you to pull a breakdown of the deposits and credits that fund to a specific account on file.

Exporting Bank Recon Report

To export Bank Recon Report, follow the instructions below.

  1. Find Remote Deposit.
  2. Select Tools.
  3. Select Bank Recon Report.
  4. Enter the start and end date.
  5. Select Account you will be reconciling.
  6. Select Apply Filter.
  7. Once information appears, select Export on the top right of report to export the Bank Recon Report.

Viewing/Exporting Deposit Details within Bank Recon

To view and/or Export the Deposit details for a specific Deposit funded, follow the instructions below.

  1. Select RDC.
  2. Select Tools.
  3. Select Bank Recon.
  4. Enter the start and end date.
  5. Select Account you will be reconciling.
  6. Select Search.
  7. Select the blue magnify glass next to deposit labeled "Type" as RDC Deposit.
  8. The screen below will appear with the check details of the deposit that was funded on the selected date, with an option to export details into a .CSV file on the bottom right of the pop-up screen.

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Viewing RCK Payout within Bank Recon

To view which RCK Returns that were paid out for Auto-Recovery, follow the instructions below.

  1. Select RDC.
  2. Select Tools.
  3. Select Bank Recon.
  4. Enter the start and end date.
  5. Select Account you will be reconciling.
  6. Select Search.
  7. Select the blue magnify glass next to deposit labeled "Type" as Return.
  8. Details below will appear with the amounts funded for the RCK Payout and the total funded.

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  • Selecting the Magnify Glass next to each payout will bring up a third screen with the Return check details below for the specific return that was paid out.

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Remote Deposit Help

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Installing Scanner Drivers and RDC Interface

Step 1 - Install Scanner

Make sure the scanner is not plugged into the computer at this time. Click the button below to download a zip file containing the scanner drivers.

Windows XP, Vista and 7 Drivers

 http://www.transmodus.net/TechSupport/PaniniUniversalInstaller.zip

Windows 8 and 10 Drivers

http://linked2pay.com/docs/Panini_Universal_Installer.zip

 

Step 2 - Install RDC Software

Click the button below to launch the scanning software.

RDC Software

https://www.transmodus.net/TSCPInstall_G/TSCPSetup.htm

If the application setup does not open automatically look in your downloads and run setup.exe.

Note: If your web browser is having trouble downloading the links above, please click on the '?' icon to see the direct links.

Adding an RDC Store

To add a new RDC store to your account please follow the directions listed below:

  1. Log into your Linked2pay account and navigate to the left-hand side of your screen labeled Remote Deposit, then select My Stores
  2. On the top right of the page, you will find a blue button labeled Add Store, upon clicking this button a new window will open titled Add New Store

 

The window will display something like this:

*Note: The fields displayed will depend on your underwriting type.

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Once Submitted, a welcome email will be sent out to the applicable owner(s).

You will also be able to view the new store in your My Stores list. The status of the store will remain as Requested until it has been approved.

*Note: Select the magnifying glass next to any existing store to view details and edit.

 

Bank Recon Report

Bank Reconciliation report allows you to pull a breakdown of the deposits and credits that fund to a specific account on file.

Exporting Bank Recon Report

To export Bank Recon Report, follow the instructions below.

  1. Find Remote Deposit.
  2. Select Tools.
  3. Select Bank Recon Report.
  4. Enter the start and end date.
  5. Select Account you will be reconciling.
  6. Select Apply Filter.
  7. Once information appears, select Export on the top right of report to export the Bank Recon Report.

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Viewing/Exporting Deposit Details within Bank Recon

To view and/or Export the Deposit details for a specific Deposit funded, follow the instructions below.

  1. Select RDC.
  2. Select Tools.
  3. Select Bank Recon.
  4. Enter the start and end date.
  5. Select Account you will be reconciling.
  6. Select Search.
  7. Select the blue magnify glass next to deposit labeled "Type" as RDC Deposit.
  8. The screen below will appear with the check details of the deposit that was funded on the selected date, with an option to export details into a .CSV file on the bottom right of the pop-up screen.

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Viewing RCK Payout within Bank Recon

To view which RCK Returns that were paid out for Auto-Recovery, follow the instructions below.

  1. Select RDC.
  2. Select Tools.
  3. Select Bank Recon.
  4. Enter the start and end date.
  5. Select Account you will be reconciling.
  6. Select Search.
  7. Select the blue magnify glass next to deposit labeled "Type" as Return.
  8. Details below will appear with the amounts funded for the RCK Payout and the total funded.

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  • Selecting the Magnify Glass next to each payout will bring up a third screen with the Return check details below for the specific return that was paid out.

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Scanner Permissions

Once logged into your user portal navigate to the Settings Tab on the left side bar. Under Settings you will see Payment Types and under Payment Types you will see Remote Deposit. You should now see the following on the screen:     832....00000000000000.png

Under Scanner Permissions will be a list of your current user's. To edit a users access to deposit to stores, if they receive return notifications, and if they receive deposit emails.      833....0.0.0.0000000000000000.png

Adding New Users

To add more users to this list go to Settings/ User Access. On the top right you will see an Add User option.

 

 

Check Verification: Verifying a Customer's Bank Account

If you wish to verify your customers' bank account, follow the instructions below:

1. Navigate to your RDC -> Tools -> Check Verification

2. Enter bank route and account

3. Select the Verify Check button for the account you wish to verify

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Requesting Higher RDC Limits

Once logged into your user portal navigate to the Settings Tab on the left side bar. Under Settings you will see Payment Types and under Payment Types you will see Remote Deposit. You should now see the following on the screen: 840..0.0.0.0.png

To request higher limits simply click the blue Request Higher Limits/ Faster Funding Option and fill out the following:

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