Dejavoo Integration

This article goes over how to run a transaction sale using the integration between the Dejavoo terminal and our payment gateway.

How do I initiate a sale?

1. Login, and click Dejavoo Terminal in the payment processing area.
2. The default contact fields needed to initiate the transaction. Fill them out or search for an existing contact by clicking the search existing contact button.
3. Choose transaction type Sale.
4. Enter the transaction amount, then choose whether you would like to print receipts using the dropdown.
5. Click submit payment.
6. The transaction will now be pushed to the dejavoo terminal for the card to be tapped, swiped, or inserted.

These terminal transactions are available within the gateway portal reports in real time. To view the transaction history for the dejavoo terminal, click Dejavoo Transactions.

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Follow these steps to void or refund a sale:

1. Search the contact and select between void and return on the dropdown. 
   *Voids are done only if the transaction has not been batched out yet.
   *The return option is chosen if the transaction batch has already been closed.
2. Enter the reference number for the desired transaction and you will see the amount populate.
3. Choose your receipt option from the dropdown and click submit payment.
4. The terminal will have the amount displayed, be ready with the card that the refund is designated for to be tapped, swiped, or inserted.

These terminal transactions are available within the gateway portal reports in real time. To view the transaction history for the dejavoo terminal, click Dejavoo Transactions.

See more