Remote Check Deposit Reporting

First, we will start on the linked2pay dashboard. 

On the left-hand side you should see a section titled Remote Deposit, there you will see a Transaction Tab.

Once on this page you can see all for the checks for the stores you have permissions for, to filter the date range or store use the filter at the top of the page and click Apply Filter. Or if you are looking for a specific batch you can enter the trace number and click Search.

 

Use the tab below to filter between your Batches, Checks, Returned Checks, and Checks Marked Exception.

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Here is a chart that explains all the return codes.

 

Code	Short Name	Overlay Abbreviation
A	NOT SUFFICIENT FUNDS	NSF
B	UNCOLLECTED FUNDS HOLD	UNCOLLECT HOLD
C	STOP PAYMENT	STOP PAYMENT
D	CLOSED ACCOUNT	CLOSED ACCOUNT
E	UNABLE TO LOCATE ACCT	UN LOCATE ACCT
F	FROZEN/BLOCKED ACCOUNT	FROZ/BLOCK ACC
G	STALE DATED	STALE DATED
H	POST DATED	POST DATED
I	ENDORSEMENT MISSING	ENDORSE MISS
I	* IMAGE MISSING (*administrative return)	IMAGE MISSING
J	ENDORSEMENT IRREGULAR	ENDORSE IRR
K	SIGNATURE(S) MISSING	SIG MISS
L	SIGNATURE(S) IRREGULAR	SIG IRR
M	NON-CASH ITEM	NON CASH ITEM
N	ALTERED/FICTITIOUS	ALTER/FICT
O	UNABLE TO PROCESS	UN PROCESSABLE
P	EXCEEDS DOLLAR AMOUNT	EXCEED DOL AMT
Q	NOT AUTHORIZED	NOT AUTHORIZED
Q	*INELIGIBLE (*administrative return)	INELIGIBLE
R	BRANCH/ACCOUNT SOLD	BRCH/ACCT SOLD
S	REFER TO MAKER	REFER TO MAKER
T	DO NOT RE-PRESENT	NOT RE-PRESENT
U	UNUSABLE IMAGE	UNUSABLE IMAGE
V	IMAGE FAILS SECURITY	FAIL SEC CK
W	CANNOT DETERMINE AMT	CANT DET AMT
X	REFER TO IMAGE	REFER TO IMAGE
Y	DUPLICATE PRESENTMENT	DUPLICATE
Z	FORGERY	FORGERY
1	NONCOMPLIANT TIFF	NONCOM TIFF
2	NONCONFORM UCD	NONCON UCD
3	WARRANTY BREACH	WARRANTY BREAC
4	RCC WARRANTY BREACH	RCC BREACH
5	FORGED & COUNT BREACH	FORGED BREACH
6	RETIRED ROUTING NUMBER	RETIRED RT

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Exceptions are deposit items that are removed from funding due to issues related to image quality or other information that prevented normal deposit during scanning process. Exceptions are displayed in red on your deposit confirmation email reports.

The deposit Exceptions Tab, located in your interface, will provide details on the exception type along with the reason. The feature allows you to sort your exceptions and send them to support for instructions on collecting payment. This may include rescanning the check or phyisically depositing at the bank.

Instructions:

When you see an exception email the trace number with exception to support@linked2pay.com, the support rep will let you know when it is okay to redeposit the check or if any other actions will be required. Note* do not try to rescan an exception before a team member confirms as that may cause the check to show as a duplicate transaction.

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First, we will start on the linked2pay dashboard. 

On the left-hand side you should see a section titled Remote Deposit, there you will see a Transactions  tab.

Once on this page you can see all of the checks for the stores you have permissions for, to filter the date range or store use the filter at the top of the page and click Apply Filter. Or if you are looking for a specific batch you can enter the trace number and click Search.

 

To view returns, click the Returns button.

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Bank Reconciliation report allows you to pull a breakdown of the deposits and credits that fund to a specific account on file.

Exporting Bank Recon Report

To export Bank Recon Report, follow the instructions below.

1. Find Remote Deposit.
2. Select Tools.
3. Select Bank Recon Report.
4. Enter the start and end date.
5. Select Account you will be reconciling.
6. Select Apply Filter.
7. Once information appears, select Export on the top right of report to export the Bank Recon Report.

Viewing/Exporting Deposit Details within Bank Recon

To view and/or Export the Deposit details for a specific Deposit funded, follow the instructions below.

1. Select RDC.
2. Select Tools.
3. Select Bank Recon.
4. Enter the start and end date.
5. Select Account you will be reconciling.
6. Select Search.
7. Select the blue magnify glass next to deposit labeled "Type" as RDC Deposit.
8. The screen below will appear with the check details of the deposit that was funded on the selected date, with an option to export details into a .CSV file on the bottom right of the pop-up screen.

Viewing RCK Payout within Bank Recon

To view which RCK Returns that were paid out for Auto-Recovery, follow the instructions below.

1. Select RDC.
2. Select Tools.
3. Select Bank Recon.
4. Enter the start and end date.
5. Select Account you will be reconciling.
6. Select Search.
7. Select the blue magnify glass next to deposit labeled "Type" as Return.
8. Details below will appear with the amounts funded for the RCK Payout and the total funded.

• Selecting the Magnify Glass next to each payout will bring up a third screen with the Return check details below for the specific return that was paid out.

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