Remote Deposit Reporting

The Remote Deposit report allows you to view RDC transaction details for your merchant account.

To view your RDC report, follow the steps below:

1. On the left-hand side navigate to the Remote Deposit section. Then click Transactions.

2. Once on this page you can see all the checks for the stores you have permissions for.

3. You can filter by Date Range or Trace Number.

4. Click Apply Filter and then use the tabs below to filter between your Batches, Checks, Returned Checks, and Checks Marked Exception.

If you have any questions or concerns regarding this page, please reach out to the support team.

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Here is a chart that explains all the return codes.

 

Code	Short Name	Overlay Abbreviation
A	NOT SUFFICIENT FUNDS	NSF
B	UNCOLLECTED FUNDS HOLD	UNCOLLECT HOLD
C	STOP PAYMENT	STOP PAYMENT
D	CLOSED ACCOUNT	CLOSED ACCOUNT
E	UNABLE TO LOCATE ACCT	UN LOCATE ACCT
F	FROZEN/BLOCKED ACCOUNT	FROZ/BLOCK ACC
G	STALE DATED	STALE DATED
H	POST DATED	POST DATED
I	ENDORSEMENT MISSING	ENDORSE MISS
I	* IMAGE MISSING (*administrative return)	IMAGE MISSING
J	ENDORSEMENT IRREGULAR	ENDORSE IRR
K	SIGNATURE(S) MISSING	SIG MISS
L	SIGNATURE(S) IRREGULAR	SIG IRR
M	NON-CASH ITEM	NON CASH ITEM
N	ALTERED/FICTITIOUS	ALTER/FICT
O	UNABLE TO PROCESS	UN PROCESSABLE
P	EXCEEDS DOLLAR AMOUNT	EXCEED DOL AMT
Q	NOT AUTHORIZED	NOT AUTHORIZED
Q	*INELIGIBLE (*administrative return)	INELIGIBLE
R	BRANCH/ACCOUNT SOLD	BRCH/ACCT SOLD
S	REFER TO MAKER	REFER TO MAKER
T	DO NOT RE-PRESENT	NOT RE-PRESENT
U	UNUSABLE IMAGE	UNUSABLE IMAGE
V	IMAGE FAILS SECURITY	FAIL SEC CK
W	CANNOT DETERMINE AMT	CANT DET AMT
X	REFER TO IMAGE	REFER TO IMAGE
Y	DUPLICATE PRESENTMENT	DUPLICATE
Z	FORGERY	FORGERY
1	NONCOMPLIANT TIFF	NONCOM TIFF
2	NONCONFORM UCD	NONCON UCD
3	WARRANTY BREACH	WARRANTY BREAC
4	RCC WARRANTY BREACH	RCC BREACH
5	FORGED & COUNT BREACH	FORGED BREACH
6	RETIRED ROUTING NUMBER	RETIRED RT

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Exceptions are deposit items that are removed from funding due to issues related to image quality or other information that prevented normal deposit during scanning process. Exceptions are displayed in red on your deposit confirmation email reports.

The deposit Exceptions Tab, located in your interface, will provide details on the exception type along with the reason. The feature allows you to sort your exceptions and send them to support for instructions on collecting payment. This may include rescanning the check or physically depositing at the bank.

Instructions:

When you see an exception, email the trace number, along with the exception, to support@linked2pay.com. The support rep will let you know when it is okay to redeposit the check or if any other actions will be required.

*Note: do not try to rescan an exception before a team member confirms as that may cause the check to show as a duplicate transaction.

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The Remote Deposit report allows you to view RDC return details for your merchant account. 

To view your Remote Deposit returns, follow the steps below:

1. Log into the payment gateway with your account login.

2. On the left-hand side navigate to the Remote Deposit section. Then click Transactions.

3. To view returns, click the Returns tab. In this section, you can see all the returns for the checks from the stores you have permissions for

If you have any questions or concerns regarding this page, please reach out to the support team.

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If you notice a check has processed for an amount different that what you had expected you will need to submit an Adjustment. In order to submit an Adjustment navigate to Transactions under Remote Deposit. 

Switch to the Checks Tab and locate the check in need of the adjustment, once found click on the blue view Icon on the right hand side.

Next click on the Adjustments tab on check, and enter the current amount amount and what the new amount will be.

The support team will review and process. Please note the adjustment could take a few days to process.

 

Note* If you find an adjustment the day it was scanned before 4pm PST send the trace number to support@linked2pay.com as they can fix the amount before it processes. 

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Bank Reconciliation report allows you to pull a breakdown of the deposits and credits that fund to a specific account on file.

Exporting Bank Recon Report

To export Bank Recon Report, follow the instructions below.

1. 1. On the left-hand side navigate to the Remote Deposit section.
2. Select Tools.
3. Select Bank Recon Report.
4. Enter the start and end date.
5. Select the Account you will be reconciling.
6. Select Apply Filter.
7. Once information appears, select Export on the top right of report to export the Bank Recon Report.
   

Viewing/Exporting Deposit Details within Bank Recon

To view and/or Export the Deposit details for a specific Deposit funded, follow the instructions below.

1. Select RDC.
2. Select Tools.
3. Select Bank Recon.
4. Enter the start and end date.
5. Select Account you will be reconciling.
6. Select Search.
7. Select the blue magnify glass next to deposit labeled "Type" as RDC Deposit.
8. The screen below will appear with the check details of the deposit that was funded on the selected date, with an option to export details into a .CSV file on the bottom right of the pop-up screen.

Viewing RCK Payout within Bank Recon

To view which RCK Returns that were paid out for Auto-Recovery, follow the instructions below.

1. Select RDC.
2. Select Tools.
3. Select Bank Recon.
4. Enter the start and end date.
5. Select Account you will be reconciling.
6. Select Search.
7. Select the blue magnify glass next to deposit labeled "Type" as Return.
8. Details below will appear with the amounts funded for the RCK Payout and the total funded.

• Selecting the Magnify Glass next to each payout will bring up a third screen with the Return check details below for the specific return that was paid out.

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